Dispelling Collection Industry Stereotypes
Here at CRM an intense focus is paid to the customer service component of what we do. Traditional collection agencies are known as much for their harassment-style business practices as they are for their poor customer service. It is the number one complaint we hear from talking to our clients who employed other collection agencies or law firms prior to signing with CRM. We have set out to change that unfortunate stereotype and our clients see the difference. We are here for our clients 24/7. Managers are assigned accounts and understand them and the business relationship that gave rise to each and every one of them. Our clients are treated with great respect and we pride ourselves on giving them the attention they require and the information that they need.
Customized Contact Solutions
CRM – Not Your Typical Collection Agency!
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